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Operations Manager

About the Position:

Professional Carriers is a growing, innovative company in the truck transport sector, recognized by our customers, as providing exceptional customer service and on time results. We transport a variety of commodities that can move within a refrigerated or heated van, however we specialize in the transportation of temperature controlled fresh and frozen foods, and beverage. While, the majority of our business is within and across Canada, we do provide service throughout North America. We take pride in providing a quality work environment and in the longevity of our employees and owner-operators. As a medium size carrier, we provide highly personalized service to some of the most recognizable food supply brand names in Canada.

We are currently seeking an Operations Manager located at our modern office in Somerville NB, ten miles north of Woodstock NB. We are seeking a motivated, knowledgeable individual with the drive to succeed, to join our growing team.

This position will be of interest to you, if you:

  • have experience in the truckload transportation industry,
  • enjoy working in a team environment
  • are dedicated to provide superior customer service
  • seek to be part of a company committed to gradual growth and innovation
  • enjoy influencing company direction as a member of the management team
  • are seeking a long term career position

Key Responsibilities

This individual will enjoy daily interaction with our customers and experienced owner-operators and drivers, and will develop their team in the operations area. Key responsibilities will include:

  • dispatch planning, mentoring and development
  • to participate in and coordinate a proactive sales effort within their customer service team to meet their daily load requirements
  • to maintain and enhance coordination of superior customer service
  • to maximize potential revenue from available resources
  • to insure that loads are dispatched in an efficient and cost effective manner
  • as a member of the management team, to continually strive to improve procedures, service, safety and financial results
  • ensure operational compliance with all transportation laws and regulations

Qualifications & Attributes

  • five plus years' experience in truck transport dispatch/customer service
  • proven supervisory experience
  • Strong computer skills
  • Well organized and detail oriented
  • Must be a self-starter capable of working independently in a fast paced environment
  • Keen sense of urgency and interest in the welfare of our customers and our company
  • Experience in temperature controlled transport would be an asset
  • Bilingualism would be an asset
  • Completion of an undergraduate degree would be an asset

We appreciate your interest in joining our team. Only those candidates selected for an interview will be contacted.


Fleet Manager/Dispatcher

About the Position:

Professional Carriers is a growing, innovative company in the truck transport sector, recognized by our customers, as providing exceptional customer service and on time results. We transport a variety of commodities that can move within a refrigerated or heated van, however we specialize in the transportation of temperature controlled fresh and frozen foods, and beverage. While, the majority of our business is within and across Canada, we do provide service throughout North America. We take pride in providing a quality work environment and in the longevity of our employees and owner-operators. As a medium size carrier, we provide highly personalized service to some of the most recognizable food supply brand names in Canada.

We are currently seeking a Fleet Manager located at our modern office in Somerville NB, ten miles north of Woodstock NB. We are seeking a motivated, knowledgeable individual with the drive to succeed, to join our growing team.

This candidate will enjoy daily interaction with our customers, experienced owner-operators and drivers, while working in a team environment. You will also get satisfaction from managing and producing results for your fleet. We are seeking a person who can accommodate the needs of customers and drivers in a fast paced environment.

Key Responsibilities

Key responsibilities will include:

  • to insure we meet or exceed our customer's service expectations
  • responsible for dispatching and managing your own fleet of owner operators and drivers
  • insuring maximum equipment utilization and minimizing empty miles
  • work with our existing customer base to solicit loads
  • insure the quality of revenue on loads accepted
  • complete advance planning for loads and equipment needs
  • contribute to daily operations planning

Qualifications & Attributes

  • previous transport experience or training is required
  • knowledge of the Canadian transportation market would be an asset
  • Strong computer skills
  • Well organized and detail oriented
  • Must be a self-starter capable of working independently in a fast paced environment
  • Keen sense of urgency and interest in the welfare of our customers and our company
  • Experience in temperature controlled transport would be an asset
  • Bilingualism would be an asset

We appreciate your interest in joining our team. Only those candidates selected for an interview will be contacted.